We understand that you might have questions about your oral health, treatments, and our practice. Here are some common queries to provide clarity and help you feel more confident about your dental journey:
How long will my appointment take?
“If you have booked a new patient adult exam, 90 minutes will be reserved for your appointment, during which the dentist will discuss any specific concerns you may have, take necesary x-rays, examine your teeth, gums, head, neck, jaw, and create a custom treatment plan for you. After this exam, we would be happy to discuss your long-term needs and set up a cleaning schedule for you.”
What do I need to bring?
“Before coming to your first appointment, please ensure that you are bringing everything you may need. We ask patients to bring any oral appliances (this includes mouthguards, snore guards, and retainers). If you are paying through insurance, please make sure you have your insurance card with you. Finally, if you were unable to fill out our online form, please bring a list of medications so that we can ensure we have an accurate record of your health needs.”
How do I pay for my appointment?
“We take VISA, Mastercard, debit, or cash.
Dental Insurance:
We understand that insurance can be complicated, but rest assured, our team is dedicated to providing a hassle-free experience for you at your appointment. Please read the information below to understand how insurance works at our office.
You will pay us directly at the time of your appointment. We offer a variety of payment options to best accommodate you, including VISA, Mastercard, debit and cash.
We then fill out the information required by your insurance company, and send it to them on your behalf.
Once your information is processed by the insurance company, you will be reimbursed.
If you have any questions about this, please feel free to contact us.”
Can I book my whole family in for appointments?
“Yes! We are pleased to offer dental services ranging from a child’s first appointment to senior care. Please contact us and we would be happy to find a time that works for you and your family to come in.”
Can I switch to Dentistry at the Inn from another dentist?
“Yes! We understand that you may need a new dental care provider for a variety of reasons, and we hope to make that transition as smooth as possible for you. Once you sign a release form, we can get your previous x-rays sent to our office, and we can get up to date on your oral history.”
Where is the office?
“Dentistry at the Inn is located on the shores of Lake Bonavista, where our patients can watch sailboats or ice skaters go by during their treatment. You can find us by going down the stairs in the lobby, and turning left.
We are fortunate to have free, ample parking, with handicap accessible stalls available out front. We also have a lift inside for those needing mobility assistance.
Our address is: 101-747 Lake Bonavista Drive SE Calgary, AB T2J 0N2”
I have a complicated oral history - will you treat me?
“Yes! Our dentists have experience working with complex cases, and we would be more than happy to help you. We have existing relationships with a variety of dental specialists throughout the city whom we would be happy to work alongside during your treatment. Please get in touch if you have any further questions about your care.”
What do you do with my personal information?
“When you become a patient, we will ask you to sign a Personal Information Consent Form. This form sets out how we use your information, and the limitations on what we can do with your personal data. We adhere to the Alberta Dental Association privacy regulations, and we also publish our own privacy impact assessment, which we review annually. If you would like to know more, please contact us and we would be happy to discuss your data and how we use it. ”
At Dentistry at the Inn, we are committed to providing exceptional care and addressing your concerns. If you have any further questions, feel free to contact us or ask during your next visit. Your dental health is our priority!
